Merchant business' return and cancellation policy must be made available to customers on website and they have to agree to its terms during the order process. Customers have to click on an "Accept" or "Agree" for return and cancellation button before submitting their payment information. Then, once the order has been submitted, policy can be sent to customers with the order confirmation email.

Cancellation Policy 

Travhook believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

  • Travhook provides cancellation for bus booking services with in 24 hours 

 

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